Coaster Furniture Upholstery Warranty
Coaster Furniture Upholstery Warranty
Coaster offers a limited 1 year Furniture Upholstery Warranty to the original buyer against defects in material or workmanship. Defects in workmanship and materials are defined, for the purpose of this warranty, as causing the product to be unsound structurally or mechanically, or substantially altering the appearance of the piece. Any warranty process will begin with proof of purchase, so
if you are just buying new product please be sure to place your sales invoice in a safe place for later use. Most all warranties will require several photos including large picture of entire product, close-up picture of damaged of defected area, and lastly a picture of the serial number. This list of pics in not necessarily exclusive and from time to time a service call will be needed, and or additional proof of claim. Never bring furniture or mattresses back to the warehouse without contacting us first. Exchanges / warranties will not take place on unannounced returns without completion of proper warranty paperwork. Damages, stains, tears, cracks, bends, destruction, dirt, chips, scratches and any other blemish that occurs in transport to our warehouse without proper warranty paperwork will VOID the warranty and end any hopes of having your product replaced or repaired. Bodily fluids of any sort Absolutely void most if not all warranties.
Frame Construction One (1) Year Warranty
Coaster offers a limited lifetime warranty to the original buyer against defects in material or workmanship.
Defects in workmanship and materials are defined, for the purpose of this warranty, as causing the product to be unsound structurally or mechanically, or substantially altering the appearance of the piece.
This warranty applies only under the conditions of normal usage and does not apply to defects resulting from misuse, accidents, negligence or normal wear.
Cushions One (1) Year Warranty
Coaster warrants seat cushion against defects and loss of foam resiliency, under normal use. Do not confuse normal softening and flattening that occurs in all foam products with actual loss
of foam resiliency.
Motion Upholstery One (1) Year Warranty
The reclining mechanism is warranted to be free from defects in design materials or workmanship.
Caution: Children should not be allowed to play on or operate motion products. The leg rest of the recliner folds down on closing and could result in injury to a child. Always leave unoccupied chairs in closed upright position.
Fabric One (1) Year Warranty
Fabric and vinyl are warranted against wear under normal care and condition. This does not cover shrinkage, piling, or fading due to chemical after-treatments or improper cleaning. Use of chemical treatment or improper cleaning invalidates the warranty.
Cushions (1 Year Warranty)
Coaster warrants seat cushion against defects and loss of foam resiliency, under normal use. Do not confuse normal softening and flattening that occurs in all foam products with actual loss of foam resiliency.
Stitching (1 Year Warranty)
Coaster warrants the stitching against slippage under normal use.
Leather Warranty One (1) Year Warranty
Leather will not tear under normal use.
The finish will not peel from the leather.
The finish will not show excessive cracks other than normal wrinkles from stretching.
Natural markings such scars, brands, grain variation, wrinkles. etc., will be considered normal characteristics and not constructed as defects. Every hide has its own natural characteristics and no two are the same, so color variations may occur.
Leather warranty does not cover damage, fading, improper use, damage do to excessive heat, cold or exposure, or problems resulting from unapproved cleaning methods.
Recommended Leather Cleaning Methods:
If necessary, clean immediately with mild soap (non-concentrated) diluted in lukewarm distilled or purified water on a soft clean towel. Always try to clean in a small hidden area first. This cleaning method is recommended for corrected leathers, not for natural grades of leather.
For oil, grease, or stubborn stains consult a Professional Leather Care company.
Do not use bleach, oily substance or strong detergent (including laundry detergents).
Keep ink, fluids, body oils, chemicals and sharp objects away from upholstery.
Exposure of leather to sunlight or extreme light sources may cause fading and damage.
Do not use any heat lamps or hair dryers on the leather.
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